Shangri-La Bengaluru sits at the fringe of the central business district, bordering the blue-ribbon residential suburbs of the city. For MICE operators sourcing a luxury hotel that pairs a serious conference infrastructure with genuine hospitality depth, this property regularly makes the shortlist — and usually earns it.
The hotel holds the city's largest inventory of accommodation (397 rooms), eight food and beverage venues, a Health Club with a 24-hour gymnasium, salon, CHI The Spa, outdoor temperature-controlled swimming pool, indoor jacuzzi, steam and sauna rooms. That F&B and wellness spread matters when you're running a multi-day residential program and need guests to stay on-property in the evenings.
Key Facts
| Address | No. 56-68 Palace Road, Bengaluru 560052 |
| Phone | 080 4512 6100 |
| Website | shangri-la.com/bengaluru/shangrila |
| International Airport | Kempegowda International Airport |
| Domestic Airport | Kempegowda International Airport |
| Railway Station | Bengaluru City Junction Railway Station, Krantivira Sangolli Rayanna, Yesvantpur Junction |
| Accommodation | 397 rooms |
| F&B Outlets | 8 |
Meeting & Exhibition Capabilities
The property has 10 exhibition venues in total — the largest being a Grand Ballroom with a foyer, 7 flexible function rooms, and a Sky Deck. Specific venues referenced include Krishna, Pennor 1, Pennor 2, Krishna and Pennor Pre-Function Area, Kaveri, and Kabini.
The Grand Ballroom is located on the 19th floor with city skyline views and is suited for informal gatherings and receptions — capacity up to 200 guests in a reception-style setting.
The Breakaway Rooms (minimum 2 per venue) cover the Grand Ballroom Pre-Function Area (Pennor 1&2) and a dedicated Pennor 2 — the Pre-Function Area handles up to 140 guests theatre-style; Pennor 2 can accommodate up to 145 guests in the same format.
| Venue | Round Table | Theatre | Reception | Classroom | U-Shape | Boardroom | Dimensions (m²) | Ceiling Height (m) | Area (sq ft) |
|---|---|---|---|---|---|---|---|---|---|
| Grand Ball Room | 800 | 1200 | 1200 | — | — | — | 29.7 × 24.3 | 7.39 | 7954 |
| Grand Ball Room 2 | 400 | 600 | 800 | — | — | — | 29.7 × 12.15 | 7.39 | 2543 |
| Pre Function | — | — | — | — | — | — | — | — | — |
| Krishna | 120 | 240 | 320 | 147 | 50 | 70 | 15.0 × 16.0 | 2.40 | 2563 |
| Pennor 1 | 30 | 60 | 45 | 30 | 22 | 25 | 11.2 × 7.1 | 2.63 | 860 |
| Pennor 2 | 30 | 60 | 45 | 30 | 22 | 25 | 11.2 × 6.5 | 2.73 | 828 |
| Pennor 1 & 2 | 60 | 120 | 90 | 60 | 44 | — | 11.2 × 13.6 | 2.63 | 1654 |
| Krishna & Pennor | 180 | 340 | 400 | — | — | — | — | — | — |
| Kabini | 40 | 60 | 60 | 30 | 25 | 22 | 10.3 × 7.3 | 2.75 | 807 |
| Kaveri | 40 | 60 | 60 | 30 | 20 | 22 | 10.3 × 7.5 | 2.75 | 831 |
| Boardroom | — | — | — | — | — | 18 | 10.4 × 5.3 | 2.75 | 593 |
| Sky Deck | 60 | — | 100 | 200 | — | — | 19.6 × 13.2 | 2.97 | 2807 |
Seating configurations subject to revision per current social distancing guidelines.
Facilities
- Exhibition area: 10 venues, both fixed and flexible
- Breakaway rooms: Minimum 2 per venue
- Business centre: Located on the second level with high-speed internet; multi-lingual colleagues available for translation in Japanese, Chinese, and Italian
- USPs: 397-room accommodation inventory; outdoor temperature-controlled pool; indoor jacuzzi; steam and sauna; CHI The Spa open daily from 6:00 AM; Grand Ballroom is described as one of the largest in the city
Accommodation
The hotel carries 397 rooms. With that inventory, you can keep a full mid-size conference group residential without requiring a room block at a secondary property — a meaningful operational simplification for multi-day events.
Food & Beverage
Eight F&B venues on-property. The hotel is also identified as the largest food and beverage destination in Bengaluru, with eight distinct outlets covering culinary needs across cuisines. For MICE groups, this translates to genuine variety for welcome dinners, working lunches, and evening socials without bussing guests off-site.
How to Reach
By Air: Kempegowda International Airport serves both international and domestic connections.
By Rail: Bengaluru City Junction Railway Station (also known as Krantivira Sangolli Rayanna Station) and Yesvantpur Junction are the primary rail gateways.
Location context: The hotel sits on Palace Road, on the fringe of the CBD adjacent to the residential neighbourhoods of Sadashivanagar and Raj Mahal Vilas. It's well-positioned for delegates coming from Koramangala, Indiranagar, and the central core, though airport transfers will be a full city traversal — factor that into arrival/departure logistics.
Best For
- Multi-day residential conferences where keeping the group in one property matters
- High-end corporate retreats that require genuine wellness infrastructure (pool, spa, gym)
- Large plenary + breakout formats — the Grand Ballroom handles 1,200 reception with breakouts distributed across Krishna, Pennor, Kaveri, and Kabini rooms
- Incentive programs needing luxury positioning in a central Bengaluru address
- Groups needing multilingual support — the in-house business centre staff covers Japanese, Chinese, and Italian
Operator Tips
The Sky Deck is a differentiator for evening networking events — 19th-floor city views work well for cocktail receptions and post-plenary socials. Flag this early in client conversations if they want a memorable venue moment.
The Grand Ballroom's 7954 sq ft can be divided (Grand Ball Room 2 at 2543 sq ft), giving you plenary-to-breakout flexibility within the same floor — clean for sequential programming without audience migration between floors.
The Business Centre's multilingual capability is rare in Bengaluru's hotel stock. If your client has delegations from Japan or China, this is worth surfacing in your proposal.
Eight food outlets means you can run breakfast, working lunch, and dinner social as three entirely different dining experiences — useful for multi-day programs where F&B monotony is a real delegate satisfaction risk.
Confirm room block availability early. At 397 rooms, the hotel can absorb a large residential group but it also handles significant leisure demand. The sooner you lock the room block, the better your rate position.
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